Six Value Proposition

	Quality 98% Month on Month SLA, for all of our clients Improved Communications Improved kit storage and soak testing CSIP weekly reviews Strategic Partner Alliances Real-time web based IT systems		Flexibility We will do what it takes to go live We will not leave site until task is completed Product independent 24/7 Escalation availability Scheduled changes accepted upto 24 hours before No standing army charges
	Innovation No cancellation fee within 24 hours All requests & associated tasks are tracked via our IT system Extended acceptance, soak and pre-shipping testing on all ATMs All installation crews photographic ID held within our IT system CCMS V2© Cash Cassette Management System which improves overall network availability and reduces the cost of onwership RTB Real Time Billing within our on-line real		Communication Pro-Active Project Management Automated system driven escalation if any task is running late Site survey and client forms tracked and returned within 3 working days Web-based and real time reporting, all clients can track all calls/tasks in real time from anywhere in the world SLA & KPIs Performance
	Cost All Strategic Partner costs are provided open book with an agreed management fee only Proven track record of saving at least 20% overall cost compared to any other supplier		No Quibble Guarantee If TSATM fail an agreed SLA then our client does not pay